About PetHaul

At PetHaul, we believe every pet deserves the best. We're a New York-based pet supplies store dedicated to bringing premium, carefully curated products for dogs and cats — from cooling gear and grooming tools to travel accessories and everyday essentials.

Our Mission

We started PetHaul with one simple goal: make it easy for pet owners to find high-quality products they can trust. Every item in our store is hand-selected for quality, safety, and value — because your pets deserve nothing less.

Why Shop With Us?

• Curated Selection — We only carry products we'd use for our own pets.
• Fast Processing — Orders are processed within 1–3 business days.
• Reliable Shipping — Standard delivery in 7–20 business days with tracking on every order.
• 30-Day Returns — Not satisfied? We'll make it right.
• Dedicated Support — Real help from real people. Email us at pethaulofficial@gmail.com and we'll respond within 24–48 hours.

Get In Touch

We'd love to hear from you! Whether you have a question about a product or need help with your order, our team is here to help.

• Email: pethaulofficial@gmail.com
• Phone: +1 917-873-8525
• Address: 525 W 28th St, Apt 350, New York, NY 10001
• Hours: Monday–Friday, 9AM–6PM EST